Shipping policy

UK Shipping

Standard Delivery

• Free for orders over £75 except Gi’s
• £5.99 via Royal Mail Signed for or £7.99 for our Gi’s
• Delivery within 2-5 working days*
• Tracking number provided
• A signature will be required for receipt of your parcel

Special Delivery

• £9.99 via Royal Mail Special delivery
• Guaranteed next day delivery when order is placed by 2pm – otherwise parcel will be delivered on the following working day
• Order before 2pm on Friday this will be dispatched same day but delivered on Monday.
• A signature will be required for receipt of your parcel

Dispatch
We dispatch orders Monday – Friday; if your order is placed after 4pm on Friday, it will be dispatched Monday morning.

International Shipping

Europe

• £19.99 via International Tracked Delivery (except Gi’s)
• Gi’s will be £29.99 due to the weight.
• Delivery within 5-7 working days*
• We advise you to check your local custom charges.

Rest of World

• £29.99 via International Tracked Delivery (except Gi’s)
• Gi’s will be £39.99 due to the weight.
• Delivery within 7-10 working days*
• We advise you to check your local custom charges.
• * Working days are Monday – Friday (excluding bank holidays).

Tracking Your Order

All orders are sent via Tracked Delivery signed for services. Once your order has been dispatched, you will receive an email with your tracking number.

Haven’t received your tracking number? Email us at customerservice@raineclothing.com


Customs & Duties

Customs and duties charged by individual countries are not within our control, and as such, we cannot be held responsible for custom or duty fees.

All shipments will be declared to customs at the correct order value.

If you’re unsure of the customs charges where you live, please contact your local customs office for further information.